Author: Eric Robertson

Reimbursement for Direct Access to physical therapy services
is nothing if not variable and for all intents and purposes, mostly
non-existent. Some states have providers
than cover services without a previous referral, but most do not. This stands in stark contrast to practice
acts, where the majority of states permit patients to physical therapy services
without a referral. So the question
becomes, if it is legal to access therapy services without a referral, why is
this not covered by payors? The answer
to this question lies in complicated political forces, and that some insurance
providers regularly operate outside the realm of reason. That said, we can look at events in New
Jersey to shed some light coverage for Direct Access.

Dr. Robertson, the
author and publisher of this blog has been kind enough to invite me to provide
some commentary on how the efforts now underway in New Jersey relate to
reimbursement in general and Direct Access specifically. As a matter of full disclosure, I am the
current President of the New Jersey Society of Independent Physical Therapists
(NJSIPT) which is the organization currently promoting the legislative efforts
noted above. It should also be noted
that as the invited author of this article that any opinions expressed in this
article are solely mine and do not necessarily represent the opinions of the
NJSIPT.

There is probably no single more complex or controversial
issue in health care than reimbursement and a full treatment of this issue is
not possible in a blog article. That
being said it does deserve continued exposure, exploration and discussion and
that is the spirit in which I am approaching this topic.

The complexities of reimbursement arise from an abyss of the
highly varied payer policies of profit driven commercial payers, a heavily
regulated Medicare program, the compendium of state regulations regarding
provision and payment for services and an entire medical industry struggling to
survive in a competitive environment where margins are extraordinarily thin or
non-existent.

As a practicing clinician and private practitioner it is
from the perspective of standards by which I view these legislative
efforts. As the healthcare industry has
consolidated, there has been a concomitant decline in reimbursement as the
insurers increased their stranglehold on the marketplace. Despite this, healthcare costs for
musculoskeletal care have steadily increased. Over the past few years as draconian cuts in reimbursement approaching
60% have put my colleagues and I on the verge of financial collapse, it became
evident that a severe conflict had developed pitting compliance with practice
standards at direct odds with remaining financially viable. The question was how to rectify this
imbalance. The answer was legislatively. This was confirmed at a recent legislative
committee hearing where a member of the committee commented that it was the
purpose of the legislature to ensure fairness when one party utilizes its
position to the detriment of others.

In short this legislative effort in NJ seeks to ensure that
providers are compensated fairly based on prevailing fees as determined by the
state, that barriers to access are removed by ensuring that third party payers
pay for medically necessary services when sought by consumers without a prior
referral from a physician and that payers pay providers their share of the
liability directly without regard for network participation status.

Although there is great variability as to what
“Direct Access” means depending on the various state practice acts and other
statutes, as previously mentioned in this blog by Dr. Robertson one of the
greatest barriers to the actualization of “Direct Access” to Physical
Therapists is the lack of coverage by third party carriers. The legislation currently pending in New
Jersey provides for the coverage of Physical Therapists’ services when accessed
directly by consumers. Considering the
mounting evidence that medical costs are reduced when Physical Therapists’
services are accessed directly I am certain that all interested parties will
realize benefit from this legislation including the third party payer
community.

Mark F. Schwall, PT

• Direct Access:  An Overview
• Direct Access:  Is it safe?
• Direct Access:  Reimbursement, also see Part II
• Direct Access:  The Netherlands
• Direct Access:  Making it Work
• Direct Access:  The Future

The entire concept of reimbursement for healthcare services is vast and complicated.  But, examining costs for healthcare is not so complicated.  Certain services are expensive, others less so.  For example, orthopaedic surgeons are expensive with certain procedures like spinal fusion costing $40,000 or more.  Pharmaceuticals, which are the tool of choice in primary care, and needless radiological imaging are also expensive.  Very few of these expensive items are effective, yet reimbursement for them is provided all the time. 

Conversely, direct access to physical therapists is not expensive and can produce outcomes superior to the expensive options noted above, yet coverage for this by payors is rare.  When it does occur, costs go down.

Yet reimbursement for direct access to physical therapists is rare, despite a large transition of state practice acts to allow for this.  Some in the profession think it is a matter of time before payers realize the potential savings and alter their policy, others are taking a more active approach through the legislature.  Up next, a guest post furthering this discussion of reimbursement for direct access.

 
• Direct Access:  An Overview
• Direct Access:  Is it safe?
• Direct Access:  Reimbursement, also see Part II
• Direct Access:  The Netherlands
• Direct Access:  Making it Work
• Direct Access:  The Future

Image by TWCollins

Yes!  Okay, I will expand.

One of the central arguments brought forth by groups opposing direct access to physical therapists is that of safety. This argument implies that the only safe way for those with musculoskeletal dysfunction to receive care is to have all complaints first checked by a physician. This is in line with the traditional role of physicians as gatekeepers. But, does this argument hold water, and is there any evidence that can guide us as to the safety of physical therapists in a direct access role?  Before you read on, you may want to check out yesterday’s NYT article about the public’s eroding confidence in physicians.

Examining the Logic

Before we get to any review of evidence, let’s first bring up a point of logic and examine the reality of physicians and musculoskeletal dysfunction.  In medical school, students spend very little time learning orthopaedic examination, and rightly so.  The skill of physicians lies in managing the integrated, complex patients, with medical problems responsive to pharmaceutical management.  This takes time to learn.  So much time, that by the time medical students become residents, they are good at a lot of things, but only have basic knowledge of musculoskeletal complaints.  This lack of orthopaedic knowledge is routinely supported by research (such as 7% of Harvard medical students passing a competency exam).  By the time students are in residency, the specialized nature of their learning effectively precludes further development of these skills for all but orthopaedic residents. 

Alternatively, physical therapists almost singularly specialize in musculoskeletal dysfunction and movement.  As a biased “consumer,” I would want to see the professional with the most training in the area of my problem.  The anti-direct access safety argument does not dispute this variation in training.  It lies more central to the ability of physical therapists to detect serious medical problems, such as when that low back pain is cancer, or when that shoulder pain is a cardiac problem.  No doubt, physicians are good at this.  But, are physical therapists?  If evidence can show that physical therapists are competent diagnosticians, then the logic behind the safety argument falls apart, right?

Examining the Evidence

Conveniently, physical therapists in military settings have been seeing patients via direct access for years, and can provide a case to study safety in this setting.  This 2005 study by Moore et al. examined over 50,000 patients seen through direct access over 4 years and concluded that patients are at minimal risk for negligent care, with no adverse events resulting from PT management.  Granted, some evidence exists that those in uniformed services may be above average in musculoskeletal management, but this could be offset by the complex and varied conditions seen in military clinics, as I can attest to first-hand.  When physical therapists in a general private practice population were studied, correct decisions differentiating between patients with musculoskeletal vs. medical conditions were high, and even higher when the physical therapist was a board-certified clinical specialist.  When directly comparing physical therapist competency in musculoskeletal management with physicians, the results speak for themselves:

 

“Experienced physical therapists had higher levels of knowledge in managing musculoskeletal conditions than medical students, physician interns and residents, and all physician specialists except for orthopaedists. Physical therapist students enrolled in doctoral degree educational programs achieved significantly higher scores than their peers enrolled in master’s degree programs. Furthermore, experienced physical therapists who were board-certified in orthopaedic or sports physical therapy achieved significantly higher scores and passing rates than their non board-certified colleagues.”

I hope that I have at least provided enough evidence to support my enthusiastic “Yes!” that I began this post with.  Perhaps, I have also provided enough evidence to suggest that some risk exists when seeking general physician care for musculoskeletal complaints, given their lower levels of training and competency compared to orthopaedists and physical therapists. 

Now that we have concluded that direct access can be done safely, perhaps more safely by physical therapists who are board-certified specialists and have clinical doctorates, we can move on and examine some other issues central to direct access.  Next up:  reimbursement.

 
• Direct Access:  An Overview
• Direct Access:  Is it safe?
• Direct Access:  Reimbursement, also see Part II
• Direct Access:  The Netherlands
• Direct Access:  Making it Work
• Direct Access:  The Future

Photo by harryalverson.